Absolutely disgusting!!I went and got a gel pedicure and the lady who did it was so rough and left me in quite a bit of pain. A few days after my visit, two infections had developed in my toes which required medical attention. I went back and complained and the lady tried to blame the infections on me and asked me not to return because Im a dangerous customer (not that Id ever return anyway). I found it plain rude and appalling that they would attempt to blame this on me, I think instead of blaming customers, they should sterilise their tools so this doesnt happen to anyone else. DO NOT RECOMMEND.
Great communication, great service and great value. I definitely recommend :)
Terrible service. Asked for spa pedi but they didnt turn on the chair, no foot massage given and the lady cut my cuticle so badly that I bled. Then I was asked to pay cash otherwise a card fee would be charged. Dont waste your time or money here!
Always quick service. Shellac they do seems to last for weeks longer than other salons Ive been to. Love supporting the local as well.
APPALLING CUSTOMER SERVICE. I visited this nail bar a few times, enough to consider myself a regular. On Saturday I had a pedicure, and as usual, wore Birkenstocks to ensure my nails had time to dry. I noticed the nail colour in the bottle was almost empty - in hindsight this should have been a warning, as the nail colour failed to set. I wore my open toed shoes until evening - about 7 hours, before donning some ballet flats to go out. When I got home I saw the polish was still tacky, and had badly marked on my big toes. So bad, I returned today (my first opportunity away from work), to show the Nail Bar and to request a change of polish. The owner refused and said she gave no warranty - even though clearly the polish was old and could no longer harden on the nail. I was appalled that she did not accept any responsibility for the state of the polish used. So, despite being a regular, despite taking my daughter along on Saturday to spend over $100, and despite the polish clearly being to blame, the owner would rather lose me as a customer. Surprisingly short-sighted, and no way to run a business. Shameful attitude.
Desirable Nails & Beauty is an Australian Beauty Salon based in Latrobe, Tasmania. Desirable Nails & Beauty is located at Shop 3, 2 Latrobe Terrace, Paddington QLD 4064, Australia.
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